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RI Bankruptcy Legal Clinic Customer Survey

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1. How did you learn about the RI Bankruptcy Legal Clinic?

Other:

2. Did you make your own appointment through the RI Bankruptcy Court's website or did somebody from the court assist you?

I made the appointment myself
I had assistance from the Court

3. Were you able to locate and complete the Agreement for Limited Legal Advice Form and Intake Form before your meeting with the volunteer attorney?

Yes
No

4. If you answered "no" to question 3 above, please explain why you were not able to print and complete the required forms:

5. At the time of your clinic appointment, did you already have a bankruptcy case pending with the Court?

Yes
No

6. If you answered "yes" to question 5 above, would it have been helpful to have attended a clinic session prior to filing?

Yes
No

7. Did your meeting with the volunteer attorney start on time?

Yes
No

8. How helpful was the volunteer attorney?

Very helpful
Somewhat helpful
Not helpful

9. If you answered "Somewhat helpful" or "Not helpful" to question 8 above, please tell us what the attorney could have done to be more helpful:

10. Did you leave your clinic session knowing what action you needed to take to address your financial concerns?

Yes
No

11. The clinic sessions are scheduled in 30 minute increments. Did your session end on time?

Session was longer than 30 minutes
Session was 30 minutes exactly
Session was shorter than 30 minutes

12. Do you feel that 30 minutes was enough time to meet with the volunteer attorney?

Yes, 30 minutes was sufficient
No, I needed more time

13. Did the 11:00 or 11:30am clinic session timeframe work with your schedule?
If no, please indicate what time you would have preferred.

Yes
No:

14. Do you have any suggestions or feedback on ways we can improve our voluntary clinic? Explain:

 

 

 

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