DMM Instructional Video
An instructional video on how to use the DMM Portal is available online. After you create your account in the portal, simply login as an Existing User and click the “Training Video” link located under the “Tools” section of the site. Then click the “View Training Video” and the video will launch (you may be asked to allow the program to run, please click ‘Yes’ or ‘Continue’).
If you have any questions, please contact DMM Support at 1-800-481-1013
Also, a new Loss Mitigation Flowchart has been created to assist attorneys with navigating the loss mitigation process using the DMM Portal application if the Servicer is a participant. Servicer participation information is contained on the Court's DMM Portal page.