CM/ECF Help Desk Information

United States Bankruptcy Court District of Rhode Island Case Management/Electronic Case Filing (CM/ECF)

Help Desk Information

The United States Bankruptcy Court, District of Rhode Island has a dedicated email address and phone number to be used for help with CM/ECF. Please use the phone numbers or email address listed below for questions relating to CM/ECF only.

Help Desk Phone Number:  401-626-3100
Email Address: rib_helpdesk@rib.uscourts.gov

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During regular business hours, you can participate in "Live" chats with the Clerk's office staff and choose among these departments:

  • Case Support
  • Technical Support
  • Courtroom/Calendar Support

System Failure

If electronic filing cannot be accomplished because of a court or filer System failure, the Electronic Filer shall, after making at least two attempts to file electronically, send the document and/or event as an attachment in PDF format via e-mail to the following address: